Privacy Policy

1.  Introduction

Thank you for visiting RentHoncho.com and, if applicable, deciding to submit your information to us.  This Privacy Policy, like our Terms of Service, is a legal document to which you must agree in order to use our website and service.  If you do not agree to this Privacy Policy, please leave our website immediately.

2.  Definitions

Throughout this document, we may use certain words or phrases, and it is important that you understand the meaning of them.  The following is a non-exhaustive list of definitions of words and phrases found in this document:

“Privacy Policy” means this Privacy Policy governing your use of the Rent Honcho Site and Service;

“Rent Honcho,” depending on the context of the use of the phrase, may refer to one or a combination of our Limited Liability Company, known as “Rent Honcho, LLC,” our Site, located at www.renthoncho.com, or our Service known as “Rent Honcho” located at our Site;

“Service” refers to the services that we provide through our Site, including but not limited to our rental property management SaaS program;

“Site” refers to our website, www.renthoncho.com;

“User” refers to you, other customers, and general visitors to RentHoncho.com;

“You” refers to you, the person who is reading and must agree to this Privacy Policy provided by Rent Honcho, LLC.

3.  Information Collected

Identifying Information

We collect certain personal information from you when you sign up to our Service that can be used to identify you, such as your name, e-mail address, mailing address, credit card information, telephone number, business information, and anything else we deem relevant for the provision of our Service to you.  The information we collect from you, to the extent that it is private, is disclosed only in accordance with our Terms of Service and/or this Privacy Policy.

Non-Identifying Information

Whenever you visit our Site, we may collect non-identifying information from you, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider.  Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.

4.  Use of Your Information

We may use your information to:

  • Provide the Rent Honcho Service to you.
  • Enhance or improve User experience, our Site, or our Service.
  • Process transactions between you and Rent Honcho, including by passing your payment information to a third party payment processor.
  • Send e-mails about our Site or respond to inquiries.
  • Send e-mails and updates about Rent Honcho, including newsletters.
  • Respond to legal requests.
  • Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.

5.  Accessing, Editing, and Removing Your Information

Users may in some cases be able to review and edit the personal information they have provided to us by logging into your account on the Site and editing their account.  Although most changes may occur immediately, information may still be stored in a web browser’s cache.  We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such.  In addition, we may, from time to time, retain residual information about you in our backup and/or database.

6.  Cookies

We use cookies to remember User preferences.   For this reason, it is necessary that you enable cookies in your browser, and you hereby acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to your computer system.

7.  Third Party Websites

Rent Honcho may post links to third party websites on its Site.  These third party websites are not screened for privacy or security issues by Rent Honcho, and you release us from any liability for the conduct of these third party websites.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site.  Rent Honcho bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

8.  Third Party Access to Your Information

Although you are entering into an Agreement with Rent Honcho, LLC to disclose your information to us, we do use third party individuals and organizations to assist us, including contractors, web hosts, and others.

Throughout the course of our provision of our Service to you, we may delegate our authority to collect, access, use, and disseminate your information.  For example, our web host stores the information that you provide us, and we may hire outside contractors to perform maintenance or assist us in securing our website.

It is therefore necessary that you grant the third parties we may use in the course of our business the same rights that you afford us under this Privacy Policy.  For this reason, you hereby agree that for every authorization which you grant to us in this Privacy Policy, you also grant to any third party that we may hire, contract, or otherwise retain the services of for the purpose of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems.  You agree not to hold us liable for the actions of any of these third parties, even if we would normally be held vicariously liable for their actions, and that you must take legal action against them directly should they commit any tort or other actionable wrong against you.

Without limiting the generality of the foregoing, you agree that we may use AWeber for organizing e-mails, sending newsletters, and any other purposes that AWeber permits us to use it for.

9.  Release of Your Information for Legal Purposes

At times it may become necessary, in response to requests from the Internal Revenue Service, law enforcement agencies, or other parties, to release your information in response to a request from a government agency or a private litigant.  You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter.  In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either.  We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities.  You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.

10.  Commercial and Non-Commercial Communications

By providing information to the Site that forms the basis of communication with you, such as contact information, you waive all rights to file complaints concerning unsolicited email from Rent Honcho since, by providing such information, you agree to receive communication from us other anyone else covered under this Privacy Policy.  However, you may unsubscribe from certain communications by notifying Rent Honcho that you no longer wish to receive solicitations or information and we will endeavor to remove you from the database.

11.  Security Measures

We take certain measures to enhance the security of our Site and Service, as it is in our interest to do so.   However, we make no representations as to the security or privacy of your information.  It is in our interest to keep our website secure, but we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.

12.  Your California Privacy Rights

Rent Honcho permits residents of California to use its services.  Therefore, it is the intent of Rent Honcho, LLC to comply with the California Business and Professions Code §§ 22575-22579.  If you are a California resident you may request certain information regarding our disclosure of personal information to any third parties for their direct marketing purposes.  Various provisions throughout this Privacy Policy address requirements of the Californian privacy statutes. In summary, you must presume that we collect electronic information from all visitors. You may contact us at info@renthoncho.com with any questions.

13.  Minors

Individuals under 18 years of age, or a higher minimum age of contractual capacity if applicable, are not permitted to use our Service.  If you become aware of a User who is under the required age to use all or any portion of our Service, please notify us immediately at info@renthoncho.com, and provide us with full details as to why you believe they are below that age and we will address the issue.  If you are a User who is reported as being underage, we may require you to provide suitable proof of age, such as a copy of government identification, in order to continue using our Site and/or Service.

14.  International Transfer & SaaS

Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Rent Honcho transfers Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We use cloud computing to provide our Service.  As such, information may be transferred from one location to another in a rapid manner without notice, or held in more than one location at once, depending on the most efficient method of storage.  You release us from any further responsibility to inform you of such transfers.

15.  Responsibility for Non-Users’ Data

You may store information regarding third parties, such as tenants, who have not entered into any agreements with Rent Honcho, LLC regarding liability or indemnification.  You therefore agree that you shall only upload information in a manner consistent with privacy legislation and all other laws, and that you will indemnify Rent Honcho, LLC for any claims that may be brought against it by any third parties.  This section is without prejudice to our indemnification provisions contained in our Terms of Service.

16.  Amendments

Like our Terms of Service, we may amend this Privacy Policy from time to time.  When we amend this Agreement, we will place a note on our Site as to when this Privacy Policy was last modified, and we will also require your agreement to the amendments as a condition of your continued use of our Service.  If you do not agree, you must notify us immediately with details sufficient to disable your account, and we shall not be liable for refunding you for any undelivered subscription that results from such disablement.

Last Modified:  October 10, 2012